Services.At the student help desk, we provide all the essential services for the students of OPRF to function in the world of Technology with their chromebook's
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Chromebook Help
If you have physical damage or something is wrong with your chromebook. We at the help desk are here to help you get a replacement.
Skyward Help
Often times students are having trouble with skyward locking them out or having trouble with an area of skyward. The help desk is here to help.
Password Reset
Step 1:
Go to https://help.oprfhs.org/passwordreset and enter your school username.
Your school username is the first letter of your first name, your entire last name and the last two digits of your ID number. Ex. jsmith37
Step 2:
Next you will need to enter the answers for your three security questions. The answers are case sensitive and must be spelled exactly the same. Some example security questions are: “What’s your mother's maiden name?”, “What’s your favorite color?”, and “What is your childhood street name?”
Step 3:
After answering your security question you are ready to enter your new password. You will need to enter your new password and then confirm your new password.
Your password must be 8 characters long. It cannot contain your first name or last name. You cannot reuse any of your last 4 passwords.
Additionally, it must contain 3 of the following 4 criteria:
1. At least 1 uppercase letter
2. At least 1 lowercase letter
3. At least 1 special character
4. At least 1 number
Go to https://help.oprfhs.org/passwordreset and enter your school username.
Your school username is the first letter of your first name, your entire last name and the last two digits of your ID number. Ex. jsmith37
Step 2:
Next you will need to enter the answers for your three security questions. The answers are case sensitive and must be spelled exactly the same. Some example security questions are: “What’s your mother's maiden name?”, “What’s your favorite color?”, and “What is your childhood street name?”
Step 3:
After answering your security question you are ready to enter your new password. You will need to enter your new password and then confirm your new password.
Your password must be 8 characters long. It cannot contain your first name or last name. You cannot reuse any of your last 4 passwords.
Additionally, it must contain 3 of the following 4 criteria:
1. At least 1 uppercase letter
2. At least 1 lowercase letter
3. At least 1 special character
4. At least 1 number
Our Students Come First
It is our mission to create a fast and effective helpdesk for students to use. We are working our best to make sure that our student service is up to par with our increasing use of technology
We Promise You the BestWe have created an ever growing list of tasks that we have to complete for this year. We are trying to make sure that our service is useful and helpful to the students of OPRF. As the students of the helpdesk we know what our students want, and we must make sure that our students get the best.
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